Event Cancellation / Rescheduling

• What if the event is cancelled or rescheduled?
• What is the refund process in case of an event cancellation?

Ticket Cancellation / Exchange Policy

• Can I cancel / change my tickets?

Tickets not received

• I completed the purchase but I haven't received my digital tickets. What can I do?

Order confirmation / Delivery method

• How do I know that my order is completed successfully?
• How do I pick-up my tickets?

Ticketmaster Official Points of Sale

• Ticket Guarantee
• I bought my tickets through a third-party website; are my tickets valid?