1. Service Fee
- What it covers: The cost of using the ticketing platform, including technological infrastructure, the development and maintenance of the booking system, as well as operational expenses related to access to the ticket sales network.
- Note: Non-refundable in the event of ticket cancellation.
2. Transaction Fee
- What it covers: The cost of processing and completing the payment through secure banking and electronic systems.
- Note: Non-refundable in the event of ticket cancellation.
3. Processing Fee
- What it covers: Operational expenses related to booking processing and compliance with the technical and legal requirements of the ticketing system.
- Note: Non-refundable in the event of ticket cancellation.
4. Call Centre Fee
- What it covers: The cost of providing phone support for ticket purchases, event information, and assistance with booking-related issues.
- Note: Non-refundable in the event of ticket cancellation.