It depends on the delivery method you have chosen while completing your order; pickup from the Box-office, courier, or digital ticket:

- In “Pickup at Venue Box-office” method you may collect your tickets from the event’s registered box-offices (operating hours are mentioned within the reservation confirmation email)

- If you choose the “Courier” delivery method, you will receive your tickets at the address you have stated during the registration

- If you choose the PrintCopy@Home delivery method, given that your order has been placed successfully, you will receive a Reservation Confirmation email, which will include attached your vouchers in a PDF form. In order to enter the venue, you just need to print the vouchers in on a white A4 paper. For safety reasons please hold with you an ID or other identification document. To open the PDF files, you need the acrobat reader installed; if you do not have it, download here

- If you choose the eTicket or wallet, given that your order has been placed successfully, login to your account and select "Orders" as well as the purchase you are interested in. The system will give you the choice to either download your ticket on your device or on your apple/android wallet