We always strive to provide the highest level of service to our customers. If we have not met your expectations, we want to hear about it. You can send us your feedback so we can fix things for you and improve our service in the future.
Please refer to the link below and submit your complaint by filling out the contact form. This will ensure it gets to the right team.
As we sell tickets on behalf of the individual organising authority, we will sometimes need to contact them for more information before we can respond to you.
We aim to respond to your requests and resolve your complaints as quickly as possible.